UduthiPaar™ | உடுத்திப்பார்™

by inaivu IT

Grievance Redressal

Effective: 18 October 2026

Shops, their staff, their customers and website shoppers can raise a complaint about UduthiPaar™, including about personal data, under the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023.

1. Grievance Officer

Priyaraja Asokan
Grievance Officer, inaivu IT
101 Periyakollappatti - Block 5, Periyakollappatti, Salem District, Tamil Nadu 636 808, India
Email: grievance@inaivuit.com

2. How to raise a complaint

Email the Grievance Officer with:

  • your name and how to contact you;
  • the shop name (if you used UduthiPaar™ at a shop or on a shop's website);
  • what happened, with the date and any session, request or invoice number;
  • what you would like us to do.

Please do not send photographs by email. If you are a shop's customer and want your photo deleted, the quickest way is to ask the shop, which can delete it in the app at once.

3. What happens next

  • We acknowledge your complaint within 24 hours.
  • We resolve it within 15 days of receiving it, and tell you what we did.
  • Requests about content that shows a person without their consent are acted on within 24 hours.
  • We may ask you to confirm your identity before acting on a request about personal data.

4. If you are not satisfied

For personal data complaints you may approach the Data Protection Board of India after using this process. Other disputes are handled as set out in the Terms of Service.